Titanic Belfast wins BIFM Facilities Management

Titanic Belfast has scooped a major industry award in recognition of the unique visitor attraction’s complex facilities systems.

Titanic Belfast opened in March 2012. Part of a £97m Titanic Quarter project, the iconic building has welcomed more than 1.8 million visitors from more than 140 countries, making it one of Ireland’s top tourist attractions.

The Ireland region of the British Institute of Facilities Management (BIFM) has now hailed Titanic Belfast’s Facilities Management staff as Team of the Year.

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The BIFM awards are designed to celebrate excellence and recognise outstanding achievements and projects; and teams and individuals who have made a significant contribution to the development of the Facilities Management industry in Ireland.

With a record number of entries across all categories, the panel of independent judges included Gareth Tancred, CEO BIFM, George Heaney, Professor of Built Environment at Ulster University, Rebekah Lyons, CEO Portobello Institute and Liz Kentish, The FM Coach.

Reflecting on Titanic Belfast’s award, judges said: “This team had to combine operations activities with physical facilities and integrate this into a visitor experience. It was very much a team effort and they faced some really difficult challenges including a theme park ride in a building. Overall there is immense recognition of the team within the submission and the judging panel believed they delivered ‘a cracking job’.”

Jim Christian, Titanic Belfast’s Facilities Manager said: “Titanic Belfast is one of a kind in Ireland, a visitor attraction with bespoke facilities that include a complex in-car ride experience, modern technology throughout nine galleries and provisions for more than 100 staff.

“Winning this award is great recognition of the team that manages these facilities daily, catering for thousands of visitors and clients, and Titanic Belfast employees.”

Facilities management remains one of the fastest growing professions in the UK and Ireland. Valued at over £106 billion, this important industry has a pivotal role to play in supporting businesses.

Titanic Belfast: titanicbelfast.com